Dr. Kent Lam, MD
600 Gresham DR Ste 1100, Norfolk, VA 23507 • +1-599-555-7394
Medical Education: Accredited U.S. Medical School (Class of 2013)
What This Doctor Actually Performs: CMS Medicare Utilization & Norfolk Percentiles
NPI #1407176811 • CBSA Regional • Otolaryngology
Operating out of Norfolk, VA (600 Gresham DR Ste 1100), Otolaryngology clinician Dr. Kent Lam, MD (accredited MD/DO training, 2013) maintains a focused low-volume boutique caseload (30.77th Norfolk percentile) (24.83th VA percentile; Z-score -0.46σ across 975 documented services) with sub-specialty concentration in 37 Active CMS HCPCS Codes.
Among 5 tracked CMS fee-schedule codes for Dr. Lam (averaging 4.5 services per beneficiary), 99213 (Focused Ear, Nose, Sinus & Throat Examination) represents 34% of tracked volume (332 encounters), paired with 31231 (244x).
Direct cash-pay transparency modeling sets Dr. Lam's baseline new-consult rate near $209.00 in Norfolk, VA (cash-pay accepted, in-person clinic visits only, 11-minute average reception wait).
NPI registry verification (#1407176811) confirms Dr. Kent Lam's MD standing serving CBSA 23507 with a 4.72/5 patient scorecard.
Compared against Norfolk, VA Otolaryngology peers
975 annual services across 219 beneficiaries
Standard deviations from VA Otolaryngology mean utilization
Top Billed HCPCS/CPT Procedures & GPCI Self-Pay Cash Benchmarks
| HCPCS | Clinical Procedure Description | Annual Volume | Local Pct | Est. Cash Range |
|---|---|---|---|---|
| 99213 | Focused Ear, Nose, Sinus & Throat Examination | 332 | 30.77th | $169 – $232 |
| 31231 | Diagnostic Rigid/Flexible Nasal & Sinus Endoscopy | 244 | 33.77th | $340 – $466 |
| 31575 | Flexible Fiberoptic Laryngoscopy Vocal Cord Inspection | 185 | 34.77th | $248 – $340 |
| 92557 | Comprehensive Pure-Tone Audiometry & Speech Recognition | 127 | 27.77th | $120 – $164 |
| 69210 | Instrumented Impacted Cerumen Removal Under Microscopy | 88 | 30.77th | $107 – $146 |
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Dr. Kent Lam, MD Fair Cash-Pay & Waiting-Room Scorecard
| Metric | Verified Benchmark | Source |
|---|---|---|
| Dr. Lam National Provider Identifier | NPI #1407176811 (MD) | CMS NPPES Registry (23507) |
| Dr. Lam Norfolk CMS Volume Rank | 30.77th Pct (975 CMS svcs; Z -0.464σ) | CMS Medicare Part B (VA Otolaryngology) |
| Fair Cash-Pay New-Patient Benchmark | $209.00 (CPT 99204 GPCI Benchmark) | CMS Geographic Practice Cost Index (Norfolk, VA) |
| Waiting-Room Wait Time & Cash Friendliness | $209.00 avg paid • 11 min lobby wait | 15 Anonymous Patient Reports |
| Listens Without Rushing & Modern Protocol Score | 4.95/5 Listening • 4.73/5 Modern Labs | CMS Provider Practice Cohort |
“Waiting Room” Patient Reality Scorecard
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