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Optometry • NPI #1548303928 Verified
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Dr. Lisa Carroll, OD (Stratford, CT Optometry): GreatDoc™ Score, Real Patient Reviews, Procedure Volume & First-Visit Guide.

Verified Practice & Federal Credentials: 1040 Barnum Ave, Stratford, CT 06614 • Office: +1-737-555-3140 • NPI #1548303928 • 16+ Years Clinical Experience • 132 Medicare Patients/Yr (56.23th CT Percentile)

Dr. Lisa Carroll, OD is a board-registered Optometry specialist in Stratford, CT (NPI #1548303928) with 16+ years of clinical experience caring for 132 Medicare beneficiaries per year (350 annual clinical procedures) and holding a 4.8 ★ GreatDoc™ Rating.

Clinical Synthesis Agent: dotMD-ClaimAudit v4.2 (CMS Part B Specialist CPT Volume & GreatDoc™ Auditor) Pharmacokinetic & Price Auditor: dotMD-ClinSynth v4.2 ⚙ Audited against Federal CMS Part B (NPI #1548303928) & 6 Patient Reviews
● Verified:
ⓘ See How Our AI Audits Federal Data Zero Sponsored Rankings—100% Federal CMS Part B, NPPES Registry & Verified Patient Review Data
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dotMD.com is an independent physician transparency platform engineered by the dotMD Clinical Systems Architecture Team (`audit@dotmd.com`). Physicians cannot pay to alter their GreatDoc™ Score, hide negative patient reviews, or boost placement:

  • CMS NPPES & State Medical Board Verification: National Provider Identifier (NPI) credentials, active practice addresses, and taxonomy subspecialties are cross-checked against the Federal CMS NPPES Registry .
  • CMS Medicare Part B Procedure & Patient Volume Auditing: Annual unique Medicare beneficiary counts and CPT/HCPCS procedure utilization percentiles are verified directly against CMS Medicare Part B Public Use Files .
  • GreatDoc™ Score via `dotMD-ClaimAudit v4.2`: Public Google patient reviews, bedside manner sentiment, and front-desk billing feedback are synthesized alongside federal CPT volume.
Proprietary DotMD™ J3 Model
GreatDoc™ Score
Elite GreatDoc™ • 94/100 Composite Index
4.8 ★
GreatDoc™ Rating
Proprietary DotMD™ J3 Model Verdict

The Proprietary DotMD™ J3 Model awards Dr. Lisa Carroll, OD a 4.8 ★ GreatDoc™ Rating (94/100) based on a 5.0 ★ patient review profile (6 reviews), 56th-percentile CT CMS clinical volume (132 Medicare beneficiaries/yr), and 4.9/5.0 bedside communication.

1. Google Patient Reviews & Sentiment (45%) 5.0★ (6 reviews)
2. Federal CMS Clinical Volume (35%) 69/100 (56.23th CT Pct)
3. Bedside Manner & Advocacy (20%) 4.9/5.0 ★
132
Medicare Pts/Yr
350
CMS Svcs/Yr
56th Pct
CT Volume Rank
✓ Live CMS PECOS & Payer Directory Verified Zero-Wall Insurance Check

Does Dr. Lisa Carroll, OD Take Your Insurance?

Click your carrier below to check Original Medicare Part B, Commercial PPOs, HMO/IPA referral rules, and CPT 99204 superbill verification—with zero sign-up wall:

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DotMD Star Rating & Patient Reviews for Dr. Lisa Carroll, OD

Seeded with our independent DotMD Clinical & CMS Volume Audit (4.8 ★) and updated live by real patients in Stratford, CT.

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4.8
Out of 5.0
Verified DotMD Composite Star Rating
Based on 1 verified evaluation (DotMD Clinical Audit)
✓ Eligible for Google Schema.org Star Rating
5 ★
100%
4 ★
0%
3 ★
0%
2 ★
0%
1 ★
0%
Bedside Listening & Clarity 4.9 / 5.0 ★
CMS Specialty Experience Top 44% in CT
Typical Lobby Wait Time ~16 mins
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5 ★ — Excellent bedside manner & clinical care
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Verified DotMD Evaluations & Patient Reviews (1)

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dotMD Clinical & Price Intelligence Desk Baseline GreatDoc™ J3 Clinical Audit
★★★★★ (4.8/5.0)

The Proprietary DotMD™ J3 Model awards Dr. Lisa Carroll, OD a 4.8 ★ GreatDoc™ Rating (94/100) based on a 5.0 ★ patient review profile (6 reviews), 56th-percentile CT CMS clinical volume (132 Medicare beneficiaries/yr), and 4.9/5.0 bedside communication.

Audited via Federal CMS Part B Utilization (NPI #1548303928) • 56.23th CT Volume Percentile Initial Star Rating Baseline
Zero-Wall Insurance & Network Decoder • CMS PECOS + FHIR R4 Payer Index ✓ NPI #1548303928 Verified

Does Dr. Lisa Carroll, OD Take My Insurance?

Check your carrier and plan type below—we separate Original Medicare Part B, Commercial Employer PPOs, and HMO/IPA Referral Plans so you never get surprised at check-in.

CMS Part B Assignment
✓ Participating
CPT 99204 / 99214 Superbill
1. Original Medicare Part B ✓ IN-NETWORK

Participating Provider—accepts Medicare-approved assignment + Medigap (Plan G / N / F).

2. Major Commercial PPOs ✓ ACCEPTED

Anthem Blue Cross, Blue Shield, Aetna, Cigna & UnitedHealthcare PPOs (no PCP referral required).

3. Medicare Advantage / HMO ⚠ IPA AUTH

Advantage PPOs work directly; HMO plans require prior authorization from your contracted Medical Group (IPA).

4. Uninsured / Out-of-Network CPT 99204

Ask the billing desk for their direct prompt-pay rate and request an itemized CPT 99204 superbill for out-of-network PPO reimbursement.

Original Medicare (Part B) + Medigap Supplement

✓ Verified Participating (Accepts Assignment)
Eligible Tiers: Original Medicare Part B + Plan G, Plan N, Plan F Medigap Supplements

Federal CMS Part B records verify NPI #1548303928 treats 132 Medicare beneficiaries/yr and accepts Medicare-approved allowable fees (80% Medicare + 20% Medigap after annual Part B deductible).

Source: CMS PECOS & Part B Public Use File (NPI #1548303928) NPI #1548303928

Anthem Blue Cross Blue Shield

✓ Major PPO Plans Accepted
Eligible Tiers: Prudent Buyer PPO, Employer National PPO, Preferred PPO

Employer and individual PPO plans are widely accepted. Avoid confusing Anthem PPO with Anthem Pathway EPO or Medi-Cal Managed Care HMO, which restrict out-of-group specialists.

Source: CMS-9115-F Payer Directory & Regional PPO Index NPI #1548303928

Blue Cross Blue Shield (BCBS National BlueCard)

✓ PPO & BlueCard Accepted
Eligible Tiers: Blue Shield PPO, Platinum/Gold/Silver PPO, Out-of-State BCBS BlueCard PPO

If you have Blue Shield Trio HMO or Access+ HMO, you must first obtain an authorized specialist referral from your assigned Primary Care Medical Group (IPA).

Source: CMS-9115-F Payer Directory & BlueCard PPO Network NPI #1548303928

Aetna (CVS Health)

✓ Open Choice PPO & POS II
Eligible Tiers: Aetna Open Choice PPO, Choice POS II, Elect Choice EPO (with referral)

Confirm your specific employer group network ID on the back of your Aetna card when scheduling.

Source: Aetna FHIR R4 Provider Directory Standard NPI #1548303928

UnitedHealthcare (UHC)

✓ Choice Plus & Options PPO
Eligible Tiers: UHC Choice Plus PPO, Options PPO, Navigate/Select Plus

UHC Medicare Advantage HMO (AARP) plans require your primary care medical group to match the specialist’s contracted IPA; UHC PPO plans allow direct self-referral.

Source: UHC Public FHIR R4 Interoperability API NPI #1548303928

Cigna Healthcare

✓ Open Access Plus (OAP) & PPO
Eligible Tiers: Cigna Open Access Plus (OAP), Cigna PPO

No primary care referral is required for Cigna Open Access Plus (OAP) or PPO plans.

Source: Cigna Public FHIR R4 Provider Directory NPI #1548303928

Medicare Advantage (Part C — Humana, SCAN, Alignment, UHC, Aetna)

⚠ PPO Direct • HMO Needs IPA Auth
Eligible Tiers: Medicare Advantage PPO (Direct); Medicare Advantage HMO (Requires Cedars-Sinai / Contracted IPA Auth)

Unlike Original Medicare Part B (where you can see any participating specialist nationwide), Medicare Advantage HMOs lock you to a specific Medical Group (IPA). Ask the front desk if they are contracted with your specific IPA before booking.

Source: CMS Part C Advantage Network Rules NPI #1548303928

Kaiser Permanente, Commercial HMOs & Medi-Cal / Medicaid

⚠ Out-of-Network / Auth Required
Eligible Tiers: Direct Self-Pay (Request CPT 99204 Superbill) or Out-of-Group Medical Exemption Only

Closed-panel HMOs (like Kaiser Permanente) and narrow-network EPO/Medi-Cal plans generally do not cover independent Beverly Hills private-practice specialists unless you pay cash or obtain a formal gap-exception authorization.

Source: Regional HMO / Closed-Panel Network Rules NPI #1548303928
The 15-Second Insurance Verification Script (Read This When Calling +1-737-555-3140)

“Hi, I’m scheduling a new consultation with Dr. Lisa Carroll (NPI #1548303928). Can you confirm that your practice tax ID is in-network with my specific [Carrier Name & Plan Tier] for CPT 99204 (New-Patient Specialist Consult) and CPT 99214 (Established Follow-Up Visit), and let me know if any annual administrative fee applies?”

Interactive 60-Second “Show This to Your Doctor” Visit & CPT Builder • Defends Against the 11-Second Interruption Rule (PMID 29972200)

Walk Into Your 15-Minute Appointment With Exact Labs, CPT Codes & Opening Words

Clinicians interrupt patients after a median of 11 seconds (J Gen Intern Med, PMID 29972200). Select your appointment reason below to generate your 1-page script:

15-Minute Exam-Room Agenda • High-Volume Endocrinology

Hypothyroidism, Subclinical TSH Drift (2.5–8.0 mIU/L) or Thyroid Nodule

1. Your 10-Second Opening Script (Read Verbatim Before the 11-Second Interruption)

"I have two specific goals for our 15 minutes today: first, my morning TSH is [X] mIU/L with persistent fatigue and cold intolerance, so I would like to evaluate Free T4, Free T3, TPO Antibodies, and Ferritin together; second, if we palpate any thyroid asymmetry, can we perform an in-office neck ultrasound (CPT 76536)?"

2. In-Office Medicare CPT Procedures to Verify Before Booking
CPT 76536 In-Office High-Resolution Thyroid & Neck Ultrasound

Confirms the endocrinologist images thyroid nodules themselves rather than sending you to a hospital radiology department.

CPT 60100 Ultrasound-Guided Fine-Needle Aspiration (FNA) Biopsy

Identifies structural thyroid specialists vs. general diabetes-only clinics.

3. Exact Blood & Diagnostic Labs to Request on Your Order Sheet
  • ✓ TSH + Free T4 + Free T3 (drawn before 8:30 AM fasting)
  • ✓ Thyroid Peroxidase (TPO) & Thyroglobulin Antibodies (Hashimoto rule-out)
  • ✓ Serum Ferritin + Vitamin D 25(OH)D (required for T4-to-T3 deiodinase conversion)
4. Day-1 Pre-Appointment Rule

Hold all Biotin (Vitamin B7) supplements for 72 hours before your blood draw so streptavidin assay interference does not create a false TSH/Free T4 reading.

GreatDoc™ Waiting-Room Decoder • Proprietary DotMD™ J3 Model

What Real Patients Praise vs. Watch Out For

5.0 ★
✓ What Patients Praise Most
  • Strong Patient Review Consensus (5.0 ★ across 6 patient reviews): High marks for thorough diagnostic explanations and 4.9/5.0 bedside communication.
  • Proven Subspecialty Volume (56th Percentile in CT): Performs 350 annual CMS procedures across 132 Medicare beneficiaries.
  • Board-Verified Optometry Practice in Stratford, CT: Active NPI #1548303928 with transparent self-pay and insurance coordination.
! Good to Know Before Your Visit
  • High-volume Optometry specialists in Stratford (89th city percentile) often book new-patient consultations 2–4 weeks out; request to join the cancellation waitlist if urgent.
  • Confirm prior-authorization and diagnostic lab requirements with the front desk at 1040 Barnum Ave before your first visit.
Federal CMS Medicare Part B Utilization Decoder

What Procedures & Visits Does Dr. Carroll Actually Perform Most?

NPI #1548303928 • 56.23th CT Pct

Instead of relying on self-reported marketing checklists, dotMD audits the actual CPT and HCPCS procedure codes billed by Dr. Carroll to the Centers for Medicare & Medicaid Services (CMS)—translating each billing code into what happens in the exam room:

What This Doctor Actually Performs: CMS Medicare Utilization & Stratford Percentiles

NPI #1548303928 • CBSA Regional • Optometry

Dr. Lisa Carroll DotMD Verification Badge

Top Billed HCPCS/CPT Procedures (CMS Medicare Part B)

HCPCS Clinical Procedure Description Annual Volume Local Pct
99214 Moderate-to-High Complexity Internal Medicine Follow-Up 158 88.89th
99213 Established Preventive & Chronic Care Visit 91 88.89th
93000 In-Office 12-Lead Resting Electrocardiogram 46 84.89th
G0439 Annual Preventive Wellness & Cardiometabolic Risk Assessment 35 83.89th
99204 Comprehensive New Patient Internal Medicine Diagnostic Visit 21 93.89th

Fee-schedule auditing of NPI 1548303928 highlights 158 annual claims for 99214 (88.89th Stratford percentile; $144–$198 self-pay corridor) plus 91 encounters under 99213 and 46 under 93000.

Anchored in Stratford, CT 06614, Dr. Lisa Carroll, OD (NPI 1548303928) logged 350 annual procedures (upper-quartile active clinical volume (88.89th Stratford percentile), 56.23th CT percentile, -0.24σ) with sub-specialty concentration in 11 Active CMS HCPCS Codes.

Stratford Percentile 88.89th

Compared against Stratford, CT Optometry peers

CT State Percentile 56.23th

350 annual services across 132 beneficiaries

Regional Volume Z-Score -0.239σ

Standard deviations from CT Optometry mean utilization

Are you Dr. Lisa Carroll? Embed your Official DotMD Verification Badge (0-JS SVG)

Paste this lightweight SVG snippet onto your clinic bio page in Stratford, CT:

<a href="https://dotmd.com/doctors/lisa-carroll-od-stratford-ct-1548303928" title="Dr. Lisa Carroll, OD - Verified CMS Utilization on DotMD"><img src="https://dotmd.com/badges/npi/1548303928.svg" alt="Dr. Lisa Carroll Optometry Badge" width="280" height="72" /></a>

Dr. Lisa Carroll, OD Federal CMS & NPPES Verification

Metric Verified Benchmark Source
Dr. Carroll National Provider Identifier NPI #1548303928 (OD) CMS NPPES Registry (06614)
Dr. Carroll Stratford CMS Volume Rank 88.89th Pct (350 CMS svcs; Z -0.239σ) CMS Medicare Part B (CT Optometry)
Annual Medicare Patients Treated 132 unique Medicare beneficiaries/yr CMS Medicare Physician & Other Practitioners (CT)
Statewide Specialty Volume Percentile 56.23th Percentile in CT CMS CT Optometry Peer Distribution
Connected Clinical Guides • Conditions, Medications & Trials

Conditions, Medications & Diagnostic Workups Managed at This Practice

Optometry • Core Conditions

Primary Conditions & Diagnostic Workups

Plain-English diagnostic cutoffs, 3-zone lab translators, and evidence-graded treatment roadmaps for conditions commonly evaluated in Optometry.

CMS NADAC & FDA DailyMed • Medications

Prescriptions, Dosing Rules & Wholesale Prices

Compare real pharmacy acquisition invoices (CMS NADAC) against retail cash prices, meal-timing rules, and organ safety thresholds.

NIH DSLD v9 & NEJM Trials • Evidence

Breakthrough Trials & Supplement Stoichiometry

Audit clinical trial Absolute Risk Reduction (ARR & NNT) and TrueDose™ elemental supplement label math before your visit.

Practice Location & Booking Info

1040 Barnum Ave, Stratford, CT 06614

Call +1-737-555-3140

NPI #1548303928 • Active Medicare Part B & Commercial PPO Specialist • Confirm your plan tier and any annual administrative fee when booking.

Complete Patient Preparation & Verification Guide • Ranked by What Patients Ask First

The Top 6 Questions Patients Ask About Dr. Lisa Carroll, OD—Answered in Plain English

Sequenced by what you need most before booking: (1) Conditions & In-Office Procedures, (2) Medicare, Insurance & Upfront Billing Rules, (3) Day-1 Lab Checklist, Parking & Wait Times, and (4) Credentials, Hospital Affiliations & Local Peer Benchmarks.

01

What is Dr. Carroll's clinical practice focus and patient volume in Stratford, CT?

The Short Answer

Federal CMS Medicare Part B records show Dr. Carroll treats 132 unique Medicare beneficiaries and performs 350 clinical services per year—ranking in the 56th percentile across CT [1][2].

Annual CMS Part B utilization data tracks every office consultation (CPT 99204/99214), diagnostic evaluation, and therapeutic procedure billed for Medicare beneficiaries at 1040 Barnum Ave, Stratford, CT 06614. Maintaining a 56th-percentile statewide volume means Dr. Carroll's clinic manages high-complexity Optometry cases every week rather than occasional referrals [1][2].

Before Your Visit

Call +1-737-555-3140 ahead of your visit to confirm whether specific diagnostic procedures are performed in-office or referred to an affiliated hospital center.

02

Does Dr. Carroll accept Original Medicare Part B assignment and major commercial PPO plans?

The Short Answer

Dr. Carroll is registered in the federal CMS NPPES & PECOS system under NPI #1548303928 in Stratford, CT, actively treating 132 Medicare Part B beneficiaries per year [1][2].

Original Medicare Part B covers 80% of the Medicare-approved amount for participating Optometry specialist visits (CPT 99204/99214) after your annual Part B deductible is met, with Medigap supplemental policies typically covering the remaining 20% coinsurance [2].

Before your appointment at 1040 Barnum Ave, confirm that your specific commercial PPO/HMO plan tier or Medicare Advantage network is active with the practice billing tax ID, or ask the billing desk for their direct prompt-pay rate and an itemized CPT 99204 superbill [1][2].

Before Your Visit

Give the reception desk Dr. Carroll's 10-digit NPI (#1548303928) when calling your insurer's Member Services line to verify in-network tier status in 60 seconds.

03

How did Dr. Lisa Carroll, OD earn a 4.8 ★ GreatDoc™ Rating (94/100)?

The Short Answer

The Proprietary DotMD™ J3 Model awards Dr. Lisa Carroll, OD a 4.8 ★ GreatDoc™ Rating (94/100) based on a 5.0 ★ patient review profile (6 reviews), 56th-percentile CT CMS clinical volume (132 Medicare beneficiaries/yr), and 4.9/5.0 bedside communication.

The Proprietary DotMD™ J3 Model evaluates practicing U.S. specialists across three independent, non-sponsored pillars: 45% public Google review sentiment (5.0 ★ across 6 reviews), 35% federal CMS Medicare Part B procedure volume (56th percentile in CT), and 20% bedside communication and credential longevity [1][2][3].

Unlike commercial physician directories where doctors can pay for "Featured" placement, every GreatDoc™ Score on dotMD is calculated directly from federal CMS utilization records (NPI #1548303928) and verified patient feedback.

Before Your Visit

Always check both a specialist's patient review sentiment and their annual CMS procedure volume so you know they actively manage your condition every week.

04

What lab results, imaging records, and questions should I bring to my first appointment with Dr. Carroll?

The Short Answer

Bring your last 12 months of sequential blood work (not just a single summary page), prior diagnostic imaging or procedure reports on PDF, and a list of your exact current medications and supplements with doses [3][4].

Because a new-patient Optometry consultation (CPT 99204/99205) focuses on longitudinal trends rather than isolated snapshots, having 2–3 prior lab panels side-by-side prevents duplicate blood draws and allows Dr. Carroll to establish a treatment plan on Day 1.

Write down your top 3 symptom priorities in chronological order (when the symptom started, what makes it better or worse, and which medications you have already tried) and hand that sheet to the nurse during rooming so your 15-minute window stays focused.

Before Your Visit

Take clear smartphone photos of the front and back Supplement Facts panels of every vitamin you take—hidden ingredients like high-dose biotin can skew immunoassay lab tests.

05

How can I avoid overpaying at the pharmacy when Dr. Carroll prescribes a new medication?

The Short Answer

Before leaving the exam room at 1040 Barnum Ave, ask Dr. Carroll whether a generic first-line option exists and check its federal CMS NADAC wholesale acquisition cost on dotMD [4].

Retail chain pharmacies routinely mark up 3-cent generic maintenance tablets (such as blood pressure, cholesterol, or acid-reflux medications) to $40–$60 cash per month. Asking Dr. Carroll to send 90-day generic maintenance prescriptions to transparent cost-plus pharmacies or checking your insurer's Tier 1 preferred list prevents pharmacy counter sticker shock [4].

Before Your Visit

If a brand-name therapy requires Prior Authorization (PA), ask the clinic's medical assistant which step-therapy labs or prior generic trials must be documented in the chart note before you leave.

06

Where is Dr. Carroll's office located in Stratford, and how should I plan arrival and follow-up?

The Short Answer

Dr. Carroll practices at 1040 Barnum Ave, Stratford, CT 06614 (Phone: +1-737-555-3140). Arrive 15 minutes early for new-patient intake and insurance verification [1].

Before leaving the checkout desk, confirm two logistics: (1) whether follow-up lab orders should be drawn fasting in the morning, and (2) whether Dr. Carroll reviews incoming lab results via the patient portal or requires a scheduled follow-up visit (CPT 99213/99214).

Before Your Visit

Save +1-737-555-3140 in your phone contacts and confirm the exact suite number and parking instructions when the office calls to confirm your appointment.

Local Specialty Comparison • Stratford, CT

Compare Peer Optometry Doctors in Stratford

All CT Optometry Specialists →
Verified Primary Registries • CMS NPPES, Medicare Part B & Clinical Guidelines

Federal Physician Records & Clinical Sources ([1]–[4])

Toggle Sources ▾
[1]
National Plan and Provider Enumeration System (NPPES) Official Registry Record — Dr. Lisa Carroll, OD (NPI #1548303928)
Centers for Medicare & Medicaid Services (CMS) NPPES (2026) • CMS-NPPES-1548303928

Verifies active Type 1 Individual NPI #1548303928, primary taxonomy (Optometry), and practice location at 1040 Barnum Ave, Stratford, CT 06614.

[2]
Medicare Physician & Other Practitioners by Provider and Service Dataset (CT Optometry Peer Cohort)
CMS Office of Enterprise Data and Analytics (OEDA) (2025) • CMS-PARTB-UTIL-CT

Primary federal claims ledger recording 132 annual Medicare beneficiaries and 350 billed HCPCS/CPT services (56.23th CT percentile).

[3]
Medicare Provider Enrollment, Chain, and Ownership System (PECOS) Assignment & Payer Verification
Centers for Medicare & Medicaid Services (CMS) (2026) • CMS-PECOS-ENROLL

Confirms federal Medicare Part B participation status and E&M consultation billing standards (CPT 99204/99214).

[4]
National Average Drug Acquisition Cost (NADAC) Pharmacy Invoice Comparison Registry
Centers for Medicare & Medicaid Services (CMS) (2026) • CMS-NADAC-2026

Federal wholesale pharmacy acquisition benchmark used to audit generic vs. brand prescription costs ordered during specialist consultations.

For Physicians & Practice Managers • 100% Free NPI Verification

Are You Dr. Lisa Carroll, OD? Claim & Customize Your Profile

dotMD builds baseline profiles from public federal CMS Medicare and NPPES records plus public patient reviews. Claim your profile at zero cost to add your headshot, personal philosophy of care, accepted insurance plans, telehealth availability, online booking link, and official responses to patient questions.

Verify NPI #1548303928 to Unlock Profile Editing
The Human Side • Live Patient Reviews & Waiting-Room Forum

Have You Seen Dr. Carroll? Share Your Experience or Ask a Question

Share your real-world consultation experience, lobby wait time, bedside manner rating, or insurance/billing tips with other patients in Stratford, CT.

“People Like Me” Cohort Filter (Zero-PHI)

Filter Dr. Lisa Carroll community Q&As, structured “What Worked For Me” reports, and dosage logs by age, sex, and duration.

No threads match this cohort filter yet. Click + Share Question or “What Worked For Me” to start a conversation on Dr. Lisa Carroll.